Add guided discovery to large product catalogs
Search answers product questions before shoppers ever reach your store. The ones who arrive have questions your product pages, guides, policies, and FAQs already answer. InsertChat gives them a branded way to ask, compare, and move forward.
7-day free trial · No card required
Sources the assistant can use
Start with the highest-value approved sources, then expand as visitor questions show the next priority.
Product pages
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Buying guides
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Return and shipping policies
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Product FAQs
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
How-to resources
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Questions visitors can ask
The assistant gives visitors a direct path from intent to the answer, resource, or next step.
- Which product fits this use case?
- What is your return policy for this item?
- How do these two options compare?
- Which guide explains what I should buy next?
From owned content to assistant
Use the same practical workflow across every question-heavy website.
Connect the content library
Import approved website pages, documents, videos, guides, policies, FAQs, catalogs, or resource collections.
Shape the brand experience
Set assistant name, logo, color, tone, suggested prompts, domain, embed placement, and handoff rules.
Launch and learn
Publish on the website, review real visitor questions, and fix the content gaps blocking discovery.
Where to start
Launch with a focused set of approved sources first, then let visitor questions show where to expand.
Start with high-intent pages
Train on top categories, best-selling products, policies, and buying guides before expanding to the full catalog.
Route high-intent conversations
Use lead capture, handoff, CRM, support, or ecommerce integrations when the assistant detects buying or support intent.
What your team can learn
A branded assistant helps visitors on day one. It gets more useful as real questions show what people cannot find.
- Better guided buying from long-tail shopper questions
- Fewer repetitive support questions when the answer already exists
- Clearer signals for missing product, policy, and buying-guide content
- More confident next steps from product questions to owned buying resources — under your brand, white-label included
Launch a branded assistant for ecommerce catalogs
Start with approved website content, publish under your brand, and use visitor questions to improve discovery.
7-day free trial · No card required